Senior Accounts Receivable Analyst

Job Description:

  • Process the end-to-end accounts receivable process and ensure timely, accurate invoicing
  • Execute customer-centric collections strategies using NetSuite and Tesorio
  • Apply and post ACH, wire, credit card, and Stripe payments
  • Research and resolve unapplied cash, chargebacks, and short-pays
  • Issue credit and debit memos and manage customer credit holds and limits
  • Analyze AR trends, aging reports, collections performance, and key metrics
  • Support month-end and year-end close activities and reconcile AR-related accounts
  • Use NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, and improve processes
  • Prepare audit schedules, reconciliations, billing support, and SOX documentation
  • Use AI and automation to streamline AR workflows and improve forecasting
  • Collaborate with Sales, Customer Success, Account Managers, and Sales Operations
  • Work effectively in a fully remote setting

Requirements:

  • 5+ years of experience in accounts receivable, billing, collections, or a related role
  • Extensive experience with NetSuite ERP and SuiteBilling is highly preferred
  • Strong analytical skills
  • Exceptional communication with a customer-focused approach to collections
  • Ability to work independently and excel in a remote work environment
  • Proficiency in Microsoft Excel and Google Sheets
  • Experience with Salesforce, Zendesk, Tesorio, Gmail, and Stripe is a plus
  • Detail-oriented and highly organized, with the ability to manage multiple priorities
  • Familiarity with SaaS business models and subscription billing is preferred
  • Comfortable adopting AI and automation tools
  • Must be able to pass a federal, state, county background check
  • Must complete a local in-person verification
  • Must be able to work in the United States; Automox cannot sponsor work visas

Benefits:

  • Bonus
  • Equity for Full-Time Employees
  • 401K Match
  • Flexible PTO
  • Generous sick time policy
  • Comprehensive Health Plans with generous employer contributions
  • 100% Company-paid Short Term/Long Term Disability and Life Insurance
  • Company HSA Contribution: $100-$200 per month based on tier
  • $25 per month Lifestyle Spending Account
  • Internet Reimbursement - $50/month
  • $500 Home office stipend
  • $10k Adoption Benefit
  • Comprehensive Family Planning Covered on Meritian Medical Plan
  • Fully remote work arrangement
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