Office Administrator / Customer Service

Turner Manufacturing (TMFG) is looking for an organized, dependable, and detail-oriented team member to provide customer service, accounting, administrative, and compliance support.

Responsibilities

  • Answer phones, assist walk-in customers, answer questions, and process orders accurately and promptly.
  • Respond to customer and vendor emails professionally and timely.
  • Process and maintain Accounts Receivable, including following up on past-due accounts and resolving account questions.
  • Assist with Accounts Payable, and remittance requests.
  • Familiarity with freight, shipping, BOLs, and shipping documentation.
  • Research, track, and maintain regulatory and compliance requirements, including FDA, EPA, OSHA, Water Authority, trademarks, certifications, and registrations.
  • Maintain current SDS files and compliance documentation.
  • Monitor insurance, regulatory, and certification renewals and deadlines.
  • Assist with quotes, bids, pricing, customer/vendor onboarding, and other administrative projects.
  • Manage executive calendars, meetings, travel, and occasional visitors.
  • Maintain company records, contact information, and project tracking.
  • Coordinate follow-ups and deadlines between departments.
  • Perform other duties as assigned.

Ideal Candidate

  • Highly organized and detail-oriented
  • Excellent communication and customer service skills
  • Dependable with strong follow-through
  • Able to manage multiple priorities and deadlines
  • Familiar with freight and shipping processes and documentation
  • Comfortable working independently and as part of a team
  • Proficient with computers and willing to learn new systems

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

  • Paid time off

Work Location: In person

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